{"title":"Developing a Bi-Level Structure for Evaluation of Regional Bank Branch Managers Focusing on their Consumption","authors":"Mona Habibpoor, M. Alirezaee, J. Rashidinia","doi":"10.17535/crorr.2022.0010","DOIUrl":null,"url":null,"abstract":"Regional bank branch management is the most important elements of a bank’s structure. Each regional bank branch manager (RBBM) manages a large group of branches. In this paper, we develop a bi-level structure for the evaluation of RBBMs. In the developed bi-level structure, RBBMs are positioned at the upper level, and each RBBM has a group of branches located at the lower level. Generally, each RBBM, including their branches, tries to use inputs and produce outputs efficiently. However, each branch performs according to its goals and limited resources. The evaluation is a data envelopment analysis (DEA)-based model that focuses on the bank’s consumption perspective. We apply the suggested model to a real-world case study to evaluate five RBBMs, who altogether manage 110 branches in one of the expert banking systems.","PeriodicalId":44065,"journal":{"name":"Croatian Operational Research Review","volume":" ","pages":""},"PeriodicalIF":0.5000,"publicationDate":"2022-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Croatian Operational Research Review","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.17535/crorr.2022.0010","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"ECONOMICS","Score":null,"Total":0}
引用次数: 0
Abstract
Regional bank branch management is the most important elements of a bank’s structure. Each regional bank branch manager (RBBM) manages a large group of branches. In this paper, we develop a bi-level structure for the evaluation of RBBMs. In the developed bi-level structure, RBBMs are positioned at the upper level, and each RBBM has a group of branches located at the lower level. Generally, each RBBM, including their branches, tries to use inputs and produce outputs efficiently. However, each branch performs according to its goals and limited resources. The evaluation is a data envelopment analysis (DEA)-based model that focuses on the bank’s consumption perspective. We apply the suggested model to a real-world case study to evaluate five RBBMs, who altogether manage 110 branches in one of the expert banking systems.
期刊介绍：
Croatian Operational Research Review (CRORR) is the journal which publishes original scientific papers from the area of operational research. The purpose is to publish papers from various aspects of operational research (OR) with the aim of presenting scientific ideas that will contribute both to theoretical development and practical application of OR. The scope of the journal covers the following subject areas: linear and non-linear programming, integer programing, combinatorial and discrete optimization, multi-objective programming, stohastic models and optimization, scheduling, macroeconomics, economic theory, game theory, statistics and econometrics, marketing and data analysis, information and decision support systems, banking, finance, insurance, environment, energy, health, neural networks and fuzzy systems, control theory, simulation, practical OR and applications. The audience includes both researchers and practitioners from the area of operations research, applied mathematics, statistics, econometrics, intelligent methods, simulation, and other areas included in the above list of topics. The journal has an international board of editors, consisting of more than 30 editors – university professors from Croatia, Slovenia, USA, Italy, Germany, Austria and other coutries.
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