Enhancing online learning environments using social presence: evidence from hospitality online courses during COVID-19

IF 1.3 Q2 EDUCATION & EDUCATIONAL RESEARCH Journal of Teaching in Travel & Tourism Pub Date : 2021-04-08 DOI:10.1080/15313220.2021.1908871
Kyrie Eleison Muñoz, M. Wang, Aaron Tham
{"title":"Enhancing online learning environments using social presence: evidence from hospitality online courses during COVID-19","authors":"Kyrie Eleison Muñoz, M. Wang, Aaron Tham","doi":"10.1080/15313220.2021.1908871","DOIUrl":null,"url":null,"abstract":"ABSTRACT COVID-19 has flipped traditional face-to-face exchanges. This quickly prompted involuntary changes that required appropriate pedagogical strategies suited to online courses. This study explored the experiences, interactions, and social presence (SP) of participants involved in the 2020 spring term postgraduate program in a Taiwanese university. Through the interviews with instructors and students, SP was analyzed in terms of affective association, community cohesion, instructor involvement, and interaction intensity. Results showed that SP was perceived favorably by students while teachers have attempted to enhance the learning environment by augmenting the SP indicators. This study advances the understanding that despite having low perceptions on community cohesiveness and interaction intensity, there is some emerging evidence to suggest that SP has been observed by learners even under the pressures and limitations imposed by COVID-19 on HEIs. Theoretical and practical contributions are provided to assist universities navigating their way out of COVID-19.","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":null,"pages":null},"PeriodicalIF":1.3000,"publicationDate":"2021-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15313220.2021.1908871","citationCount":"15","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Teaching in Travel & Tourism","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15313220.2021.1908871","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"EDUCATION & EDUCATIONAL RESEARCH","Score":null,"Total":0}
引用次数: 15

Abstract

ABSTRACT COVID-19 has flipped traditional face-to-face exchanges. This quickly prompted involuntary changes that required appropriate pedagogical strategies suited to online courses. This study explored the experiences, interactions, and social presence (SP) of participants involved in the 2020 spring term postgraduate program in a Taiwanese university. Through the interviews with instructors and students, SP was analyzed in terms of affective association, community cohesion, instructor involvement, and interaction intensity. Results showed that SP was perceived favorably by students while teachers have attempted to enhance the learning environment by augmenting the SP indicators. This study advances the understanding that despite having low perceptions on community cohesiveness and interaction intensity, there is some emerging evidence to suggest that SP has been observed by learners even under the pressures and limitations imposed by COVID-19 on HEIs. Theoretical and practical contributions are provided to assist universities navigating their way out of COVID-19.
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
利用社交网络加强在线学习环境:新冠肺炎期间酒店在线课程的证据
摘要新冠肺炎已经颠覆了传统的面对面交流。这很快引发了非自愿的变化,需要适合在线课程的适当教学策略。本研究探讨了台湾一所大学2020年春季研究生项目参与者的经历、互动和社会存在(SP)。通过对教师和学生的访谈,从情感联想、社区凝聚力、教师参与度和互动强度等方面对SP进行了分析。结果表明,学生对SP有好感,而教师则试图通过提高SP指标来改善学习环境。本研究进一步认识到,尽管对社区凝聚力和互动强度的认知较低,但有一些新证据表明,即使在新冠肺炎对高等教育机构施加的压力和限制下,学习者也观察到了SP。提供理论和实践贡献,帮助大学走出新冠肺炎。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
Journal of Teaching in Travel & Tourism
Journal of Teaching in Travel & Tourism EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
4.30
自引率
12.00%
发文量
32
期刊介绍: The Journal of Teaching in Travel & Tourism is the professional journal of the International Society of Travel & Tourism Educators (ISTTE). This journal serves as an international interdisciplinary forum and reference source for travel and tourism education. The readership of the journal is international in scope, with a good representation in college and university libraries as well as high schools and professional schools offering courses in travel and tourism.
期刊最新文献
How can ChatGPT assist hospitality and tourism education? From red carpet to kitchen: what happens to leftover caviar potatoes after the Oscars? 42nd International Society of Travel & Tourism Educators (ISTTE) annual conference, “redefining tourism education and research: critical issues and reflexive perspectives,” Toronto, Canada, October 11–13, 2023 Assessing the impact and challenges of AI-based language models on the education sector: a proposal for new assessment strategies and design Understanding the relationship between individual characteristics, self-efficacy beliefs and career aspirations of generation Z in tourism and hospitality: can gender and major make difference?
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1