{"title":"In the same boat","authors":"K. Fischer, L. Jensen, Nadine Zitzmann","doi":"10.1075/is.00013.fis","DOIUrl":null,"url":null,"abstract":"\n In this paper, we analyze what effects indicators of a shared situation have on a speaker’s persuasiveness by\n investigating how a robot’s advice is received when it indicates that it is sharing the situational context with its user. In our\n experiment, 80 participants interacted with a robot that referred to aspects of the shared context: Face tracking indicated that\n the robot saw the participant, incremental feedback suggested that the robot was following their actions, and comments about, and\n gestures towards, the shared physical situation and linguistic references to the dialog history indicated to participants that the\n robot had learned from the interaction and perceived its surroundings. The results show that especially the linguistic and\n gestural references to the shared context have a significant influence on participants’ compliance with the robot’s suggestions.\n Thus, indicating that it is ‘in the same boat’ with the user, i.e. that it is sharing the situational context, increases a robot’s\n persuasiveness during advice giving.","PeriodicalId":46494,"journal":{"name":"Interaction Studies","volume":" ","pages":""},"PeriodicalIF":0.9000,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Interaction Studies","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1075/is.00013.fis","RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"COMMUNICATION","Score":null,"Total":0}
引用次数: 0
Abstract
In this paper, we analyze what effects indicators of a shared situation have on a speaker’s persuasiveness by
investigating how a robot’s advice is received when it indicates that it is sharing the situational context with its user. In our
experiment, 80 participants interacted with a robot that referred to aspects of the shared context: Face tracking indicated that
the robot saw the participant, incremental feedback suggested that the robot was following their actions, and comments about, and
gestures towards, the shared physical situation and linguistic references to the dialog history indicated to participants that the
robot had learned from the interaction and perceived its surroundings. The results show that especially the linguistic and
gestural references to the shared context have a significant influence on participants’ compliance with the robot’s suggestions.
Thus, indicating that it is ‘in the same boat’ with the user, i.e. that it is sharing the situational context, increases a robot’s
persuasiveness during advice giving.
期刊介绍：
This international peer-reviewed journal aims to advance knowledge in the growing and strongly interdisciplinary area of Interaction Studies in biological and artificial systems. Understanding social behaviour and communication in biological and artificial systems requires knowledge of evolutionary, developmental and neurobiological aspects of social behaviour and communication; the embodied nature of interactions; origins and characteristics of social and narrative intelligence; perception, action and communication in the context of dynamic and social environments; social learning.
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