The influence of digital technologies on supply chain coordination strategies

Mads Bejlegaard, Ioan-Matei Sarivan, B. V. Wæhrens
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引用次数: 11

Abstract

Purpose This paper aims to investigate the impact of the strategic transformation of engineering to order company (ETO) at the level of the internal value-adding chain of operations on its position as a sub-supplier. The transformation is motivated and enabled by end-to-end business intelligence related to processes revolving around the product’s design, configuration and engineering. The investigation builds on case-based research following the company’s decision of converting its product portfolio to only one family of products, thus increasing process efficiency whilst at the same time enlarging its market reach by offering individualized and innovative products. By digitally integrating operations related to sales, product development and production preparation, the traditional trade-off between cost-effective solutions with high product variety and low lead-time is significantly reduced. Design/methodology/approach A design science research project has been conducted to create knowledge on the effects of integration across the value-adding chain of operations. Several design cycles illustrate how development based on business intelligence and available technological enablers for inter-operation integration influence the traditional approach towards supply chain pipeline selection strategies. Findings Relating to digital transformation, the consequences and means of adopting digital business intelligence for integrating several administrative and engineering operations in small-medium enterprises (SME) are studied. The product delivery performance of the SME is improved, thus, having ETO lead-time comparable to manufacturing to order company. The findings show how the adoption of state-of-the-art technological solutions for cross-operation digital integration challenges traditional supply chain, coordination models. Research limitations/implications The conclusions are drawn based on a single case. The limitations associated with case-based research call for further work to support generalization. Furthermore, the long-term influence of the effects of increased interoperability on supply chain coordination strategies requires further investigation. Practical implications As technological solutions evolve, new opportunities for supply chain management arise, which put into question the traditional understanding that complex supply chain pipeline characteristics should be handled by complexity reducing initiatives, which opens up new competitive opportunities for companies in high-cost countries. Social implications Enabling the use of human resources towards expanding the business (rather than running it only) are aligned with the current economic and political situation in high-cost countries like Denmark and potentially releases skilled employees from repetitive and low value-adding work and reengages them in business development. Originality/value By embracing flexibility and volatility as an opportunity, this publication exemplifies how to move beyond hedging the supply chain volatility, but systematically enable the supply chain to deal with complexity efficiently.
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数字技术对供应链协调策略的影响
目的本文旨在研究工程订单公司(ETO)在内部运营增值链层面的战略转型对其次级供应商地位的影响。这一转变是由与围绕产品设计、配置和工程的流程相关的端到端商业智能推动和实现的。该调查建立在基于案例的研究基础上,该公司决定将其产品组合仅转换为一个产品系列,从而提高流程效率,同时通过提供个性化和创新的产品扩大其市场范围。通过数字化整合与销售、产品开发和生产准备相关的运营,大大减少了高产品种类和低交付周期的成本效益解决方案之间的传统权衡。设计/方法论/方法已经开展了一个设计科学研究项目,以创造关于整个运营增值链整合效果的知识。几个设计周期说明了基于商业智能的开发和运营间集成的可用技术使能因素如何影响供应链管道选择策略的传统方法。研究结果与数字化转型相关,研究了采用数字商业智能整合中小企业的多项行政和工程运营的后果和方法。中小企业的产品交付绩效得到了改善,因此,ETO交付周期与制造到订单公司相当。研究结果表明,采用最先进的技术解决方案进行跨业务数字集成是如何挑战传统的供应链协调模式的。研究局限性/含义这些结论是根据单个案例得出的。基于案例的研究的局限性要求进一步的工作来支持泛化。此外,互操作性增强对供应链协调策略的影响的长期影响需要进一步研究。实际含义随着技术解决方案的发展,供应链管理出现了新的机会,这使传统的理解受到质疑,即复杂的供应链管道特征应该通过降低复杂性的举措来处理,这为高成本国家的公司开辟了新的竞争机会。社会影响——利用人力资源扩大业务(而不仅仅是经营业务)符合丹麦等高成本国家当前的经济和政治形势,有可能将熟练员工从重复性和低附加值的工作中释放出来,并让他们重新参与业务发展。独创性/价值通过将灵活性和波动性视为一种机会,本出版物展示了如何超越对冲供应链波动,而是系统地使供应链能够有效应对复杂性。
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来源期刊
CiteScore
9.40
自引率
0.00%
发文量
31
期刊介绍: The Journal of Global Operations and Strategic Sourcing aims to foster and lead the international debate on global operations and strategic sourcing. It provides a central, authoritative and independent forum for the critical evaluation and dissemination of research and development, applications, processes and current practices relating to sourcing strategically for products, services, competences and resources on a global scale and to designing, implementing and managing the resulting global operations. Journal of Global Operations and Strategic Sourcing places a strong emphasis on applied research with relevant implications for both knowledge and practice. Also, the journal aims to facilitate the exchange of ideas and opinions on research projects and issues. As such, on top of a standard section publishing scientific articles, there will be two additional sections: "The Industry ViewPoint": in this section, industrial practitioners from around the world will be invited (max 2 contributions per issue) to present their point of view on a relevant subject area. This is intended to give the journal not just an academic focus, but a practical focus as well. In this way, we intend to reflect a trend that has characterised the past few decades, where interests and initiatives in research, academia and industry have been more and more converging to the point of collaborative relationships being a common practice. "Research Updates - Executive Summaries". In this section, researchers around the world will be given the opportunity to present their research projects in the area of global sourcing and outsourcing by means of an executive summary of their project. This will increase awareness of the on-going research projects in the area and it will attract interest from industry.
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