Social media and the COVID-19 pandemic: The dilemma of fake news clutter vs. social responsibility

Abstract

This article examines the relationship between fake news and social media as increasingly important sources of news, at a time when mainstream media no longer have exclusive control over news production and dissemination. It has been evident that few media outlets and professionals tend to draw conflicting news about COVID-19 from social media feeds, which are largely produced by common citizens with mostly no journalism training. This pervasive use makes social media key sources to scores of media outlets for news, whether it is related to COVID-19 or public affairs issues, even though it is susceptible to torrents of credibility and accuracy issues. As a result, of the overwhelming spread of fake news on coronavirus, which is contributing to framing events from several angles, media professionals are now obliged to track and vet information circulating on social media. Due to the scale of disinformation spreading on the Web, it has become imperative that the credibility and accuracy of news is thoroughly verified. Media organizations have already been putting in place various mechanisms to monitor false news. This article will attempt to identify and assess these monitoring efforts in the Arab world. For this purpose, I have put together a list of Arab observatories launched on the internet in order to monitor fake news circulating in relation to COVID-19, and to discuss their methods of monitoring work, in the context of mobilization carried out by governments and many organizations such as the World Health Organization. This article is pinned down on social responsibility approach which helps pave the way the different propositions to combat fake news and avoid abuses in social media uses. This article proposes an evaluation of the monitoring initiative via-a-vis fake news and proposes a set of guidelines for improving the work of such monitoring bodies. Hence, this research reveals that social media outlets have diversified their goals to match the power of the conventional media in disseminating information and bringing up issues for debate. However, in the light of the framework of social responsibility, social media actors have to constantly develop a set of ethical practices to be observed by users, establish codes of conduct regulating content production, and lay down a code of integrity to assure accuracy in news and information transmission.