Why Client Expectations of Legal Procedures Must Be Managed to Achieve Settlement Satisfaction

Donna Shestowsky
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Abstract

In today's legal landscape, some state court litigants get to choose which procedures they use to resolve their cases, and others do not. For example, some courts provide litigants with a choice between mediation and nonbinding arbitration whereas others require parties to use particular procedures.

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为什么必须管理客户对法律程序的期望以实现和解满意
在今天的法律环境中,一些州法院诉讼当事人可以选择使用哪种程序来解决他们的案件,而另一些则不能。例如,一些法院允许诉讼当事人在调解和无约束力仲裁之间进行选择,而另一些法院则要求当事人使用特定程序。
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