Antecedents and Consequences of Implementation Work From Home Policy At The Foreign Investment Tax Service Office One In South Jakarta

Rany Sangadji, Amir Fikri, Z. Hidayah
{"title":"Antecedents and Consequences of Implementation Work From Home Policy At The Foreign Investment Tax Service Office One In South Jakarta","authors":"Rany Sangadji, Amir Fikri, Z. Hidayah","doi":"10.25105/ber.v22i2.13917","DOIUrl":null,"url":null,"abstract":"This research was motivated by the instructions to work, study and worship at home during the COVID-19 Pandemic. State Civil Administration (ASN) are instructed to work at home or later called Work From Home (WFH). The application of the WFH concept has a fairly high level of flexibility. The types of work for ASN that are excluded from carrying out the flexible concept are jobs that are directly related to service users, both the community and other stakeholders. WFH implementation does not always go well, the emergence of a cultural shock to the use of technology, the responsibility to manage household activities that can affect the stress level of employees, as well as disturbances from family members and other problems that occur at home lead to the inability of employees to concentrate while working at home which will effect on employee performance. The Foreign Investment Tax Service Office One (KPP PMA Satu) routinely performs periodic performance measurements. Performance measurement is carried out using the Balanced Scorecard (BSC) strategy. The Organizational Performance Value (NKO) of KPP PMA Satu in 2020 has decreased compared to 2019. Several factors that influenced the decline in NKO were the uncertain global economic conditions due to the pandemic and various online services. This research was conducted at KPP PMA Satu using 6 (six) variables with the aim of knowing the factors that influence the implementation of the WFH policy and the effect of the implementation of the WFH policy on the performance of KPP PMA Satu employees. The number of samples used are 111 employees who implement the WFH policy. The research method used is quantitative with a causal approach where the data obtained is processed using the Structural Equation Modeling (SEM) method. The results obtained are that work from home has a significant effect on employee performance.","PeriodicalId":11726,"journal":{"name":"Entrepreneurial Business and Economics Review","volume":null,"pages":null},"PeriodicalIF":2.6000,"publicationDate":"2022-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Entrepreneurial Business and Economics Review","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.25105/ber.v22i2.13917","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"ECONOMICS","Score":null,"Total":0}
引用次数: 1

Abstract

This research was motivated by the instructions to work, study and worship at home during the COVID-19 Pandemic. State Civil Administration (ASN) are instructed to work at home or later called Work From Home (WFH). The application of the WFH concept has a fairly high level of flexibility. The types of work for ASN that are excluded from carrying out the flexible concept are jobs that are directly related to service users, both the community and other stakeholders. WFH implementation does not always go well, the emergence of a cultural shock to the use of technology, the responsibility to manage household activities that can affect the stress level of employees, as well as disturbances from family members and other problems that occur at home lead to the inability of employees to concentrate while working at home which will effect on employee performance. The Foreign Investment Tax Service Office One (KPP PMA Satu) routinely performs periodic performance measurements. Performance measurement is carried out using the Balanced Scorecard (BSC) strategy. The Organizational Performance Value (NKO) of KPP PMA Satu in 2020 has decreased compared to 2019. Several factors that influenced the decline in NKO were the uncertain global economic conditions due to the pandemic and various online services. This research was conducted at KPP PMA Satu using 6 (six) variables with the aim of knowing the factors that influence the implementation of the WFH policy and the effect of the implementation of the WFH policy on the performance of KPP PMA Satu employees. The number of samples used are 111 employees who implement the WFH policy. The research method used is quantitative with a causal approach where the data obtained is processed using the Structural Equation Modeling (SEM) method. The results obtained are that work from home has a significant effect on employee performance.
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
在南雅加达的外国投资税务服务办公室实施国内政策的前因后果
这项研究的动机是在COVID-19大流行期间在家工作,学习和崇拜的指示。国家民政局(ASN)被指示在家工作或后来称为在家工作(WFH)。WFH概念的应用具有相当高的灵活性。ASN被排除在实施灵活概念之外的工作类型是与服务用户(社区和其他利益相关者)直接相关的工作。WFH的实施并不总是很顺利,对技术使用的文化冲击的出现,管理家庭活动的责任可能会影响员工的压力水平,以及家庭成员的干扰和其他发生在家里的问题,导致员工无法集中精力在家工作,这将影响员工的绩效。外商投资税务服务一处(KPP PMA Satu)定期进行绩效评估。使用平衡计分卡(BSC)策略进行绩效测量。与2019年相比,2020年KPP PMA Satu的组织绩效价值(NKO)有所下降。影响NKO下降的几个因素是由于大流行和各种在线服务造成的不确定的全球经济状况。本研究在KPP PMA Satu使用6(6)个变量进行,旨在了解影响WFH政策实施的因素以及WFH政策实施对KPP PMA Satu员工绩效的影响。使用的样本数量为111名实施WFH政策的员工。使用的研究方法是定量的,采用因果方法,其中获得的数据使用结构方程建模(SEM)方法进行处理。研究结果表明,在家工作对员工绩效有显著影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
CiteScore
7.20
自引率
7.90%
发文量
15
期刊介绍: Entrepreneurial Business and Economics Review (EBER), as multi-disciplinary and multi-contextual journal, is dedicated to serve as a broad and unified platform for revealing and spreading economics and management research focused on entrepreneurship, individual entrepreneurs as well as particular entrepreneurial aspects of business. It attempts to link theory and practice in different sections of economics and management by publishing various types of articles, including research papers, conceptual papers and literature reviews. Our geographical scope of interests include Central and Eastern Europe and emerging markets, however we also welcome articles beyond this scope. The Journal accept the articles from the following fields: -Entrepreneurship and Business Studies (in particular entrepreneurship and innovation, strategic entrepreneurship, corporate entrepreneurship, entrepreneurship methodology, new trends in HRM and HRD as well as organizational behaviour, entrepreneurial management, entrepreneurial business, management methodology, modern trends in business studies and organization theory, policies promoting entrepreneurship, innovation, R&D and SMEs, education for entrepreneurship), -International Business and Global Entrepreneurship (especially international entrepreneurship, European business, and new trends in international business, IB methodology), -International Economics and Applied Economics (in particular the role of entrepreneurship and the entrepreneur in economics, international economics including the economics of the European Union and emerging markets, as well as Europeanization, new trends in economics, economics methodology).
期刊最新文献
Antecedents and Consequences of Consumer Attitudes towards Advertising on Social Media ROLE OF ORGANIZATIONAL CREATIVITY BETWEEN ARTIFICIAL INTELLIGENCE CAPABILITY AND ORGANIZATIONAL PERFORMANCE Analysing Trade Creation and Trade Diversion effects in ECOWAS Regional Trade Agreement Creating Customer Satisfaction to Customer Loyalty: The Role of Service Quality in Every 'Moment of Truth' Mitigating Social Fatigue
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1