{"title":"Advantages and limitations of using the QFD method in the production of copper PRODUCTS – CASE study","authors":"M. Jagusiak-Kocik","doi":"10.37904/metal.2020.3655","DOIUrl":null,"url":null,"abstract":"In the paper customer preferences regarding copper wires were determined, special attention to the technical characteristics of wires were focused, that would meet customer expectations. To build a quality house, information from direct production employees as well as technologists and constructors were used. The application of the QFD method allowed of rendition of consumer requirements (customer voice) into technological parameters.","PeriodicalId":18449,"journal":{"name":"METAL 2020 Conference Proeedings","volume":"27 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"METAL 2020 Conference Proeedings","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.37904/metal.2020.3655","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
In the paper customer preferences regarding copper wires were determined, special attention to the technical characteristics of wires were focused, that would meet customer expectations. To build a quality house, information from direct production employees as well as technologists and constructors were used. The application of the QFD method allowed of rendition of consumer requirements (customer voice) into technological parameters.
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