THE ROLE OF CATTERIES AND BOARDING KENNELS IN ENABLING TOURIST MOBILITY

IF 0.5 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM TOURISM CULTURE & COMMUNICATION Pub Date : 2022-01-01 DOI:10.3727/109830422x16420405391961

Cecilia de Bernardi, Johan R. Edelheim, Émilie Crossley

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引用次数: 1

Abstract

Pets are increasingly being recognised as family members, leaving their owners with difficult decisions about how to care for them during periods of travel. Tourists can either travel with their pets, leave them in the care of family or friends, or use a paid service provided by an animal boarding facility or ‘pet hotel’. We empirically explore the latter option and theorise pet hotels as enablers of tourist mobility in tourist-generating regions. User-generated content (UGC) consisting of textual pet owner reviews on Google Reviews and Facebook from boarding kennels and catteries across six countries are analysed using qualitative content analysis. We identify three key themes revealing what users of these services emphasise in their reviews: first, catteries and boarding kennel enable pet owners to travel; second, these facilities alleviate tourists’ feelings of guilt or worry; third, pets are imagined to be enjoying their own holidays while at the facilities. This research note sheds light on a growing cultural phenomenon relating to tourism amongst a globally mobile population for whom pets substitute or extend their human families.

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猫舍和寄宿狗舍在促进游客流动方面的作用

宠物越来越被视为家庭成员，这让它们的主人很难决定在旅行期间如何照顾它们。游客可以带着宠物一起旅行，把它们交给家人或朋友照顾，也可以使用动物寄宿设施或“宠物旅馆”提供的付费服务。我们对后一种选择进行了实证研究，并将宠物酒店作为旅游生长区游客流动的推动者进行了理论化。用户生成内容(UGC)由来自六个国家的寄宿狗舍和猫舍的宠物主人在谷歌评论和Facebook上的文字评论组成，使用定性内容分析进行分析。我们确定了三个关键主题，揭示了这些服务的用户在评论中所强调的内容:首先，猫舍和寄宿狗舍使宠物主人能够旅行;其次，这些设施减轻了游客的内疚或担忧;第三，人们想象宠物在这些设施里享受自己的假期。这份研究报告揭示了一种日益增长的文化现象，即在全球流动人口中，宠物取代或扩展了他们的人类家庭。

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来源期刊

TOURISM CULTURE & COMMUNICATION HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

1.20

自引率

16.70%

发文量

期刊介绍： Tourism, Culture & Communication is the longest established international refereed journal that is dedicated to the cultural dimensions of tourism. The editors adopt a purposefully broad scope that welcomes readers and contributors from diverse disciplines and who are receptive in a wide variety of research methods. While potential cultural issues and identities are unlimited, there is a requirement that their consideration should relate to the tourism and hospitality domain. Tourism, Culture & Communication provides readers with multidisciplinary perspectives that consider topics and fields extending beyond national and indigenous cultures as they are traditionally understood and recognized. Coverage may extend to issues such as cultural dimensions of the United Nations’ Sustainable Development Goals (SDGs), gender and tourism, managing tourists with disabilities, sport tourism, or age-specific tourism. Contributions that draw upon the communications literature to explain the tourism phenomenon are also particularly welcome. Beyond the focus on culture and communications, the editors recognize the important interrelationships with economies, society, politics, and the environment. The journal publishes high-quality research and applies a double-blind refereeing process. Tourism, Culture & Communication consists of main articles, major thematic reviews, position papers on theory and practice, and substantive case studies. A reports section covers specific initiatives and projects, “hot topics,” work-in-progress, and critical reviews.