{"title":"HRM, rhetoric and the psychological contract: a case of 'easier said than done'","authors":"D. Grant","doi":"10.1080/095851999340585","DOIUrl":null,"url":null,"abstract":"This article argues that employee expectations play an important role in the formulation of the psychological contract under HRM. It goes on to suggest that a key feature of the psychological contract and the expectations that it encompasses is the way in which the expectations are influenced by management rhetoric. The article presents a theoretical framework of how this occurs and uses case-study evidence in order to illustrate the process. It finds that the task for management is to match what their rhetoric promises to reality while also sustaining its appeal. A failure to do so is indicative of a failure to meet employee expectations and this has a number of negative implications for an organization's performance.","PeriodicalId":14185,"journal":{"name":"International Journal of Human Resource Management","volume":"7 1","pages":"327-350"},"PeriodicalIF":4.9000,"publicationDate":"1999-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"84","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Human Resource Management","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/095851999340585","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 84
Abstract
This article argues that employee expectations play an important role in the formulation of the psychological contract under HRM. It goes on to suggest that a key feature of the psychological contract and the expectations that it encompasses is the way in which the expectations are influenced by management rhetoric. The article presents a theoretical framework of how this occurs and uses case-study evidence in order to illustrate the process. It finds that the task for management is to match what their rhetoric promises to reality while also sustaining its appeal. A failure to do so is indicative of a failure to meet employee expectations and this has a number of negative implications for an organization's performance.
期刊介绍:
International Journal of Human Resource Management is the forum for HRM scholars and professionals worldwide. Concerned with the expanding role of strategic human resource management in a fast-changing global environment, the journal focuses on future trends in human resource management, drawing on empirical research in the areas of strategic management, international business, organizational behaviour, personnel management and industrial relations that arise from: -internationalization- technological change- market integration- new concepts of line management- increased competition- changing corporate climates Now publishing twenty-two issues per year, The International Journal of Human Resource Management encourages strategically focused articles on a wide range of issues including employee participation, human resource flow, reward systems and high commitment work systems. It is an essential publication in an exciting field, examining all management decisions that affect the relationship between an organization and its employees. Features include; -comparative contributions from both developed and developing countries- special issues based on conferences and current issues- international bibliographies- international data sets- reviews