Modelling Digital Transformation Within the Financial Sector: A South African Perspective

O. Ajigini, Tendesai Jeanlynn Wilma Chinamasa
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Abstract

Digital transformation is a socioeconomic change across organizations, individuals, societies, and ecosystems formed by the utilization and adoption of digital technologies. This study modeled the factors that drive the degree of digital transformation in the financial services sector in South Africa. Data from 350 participants was modeled in terms of seven factors: organizational IT application portfolios; organizational culture; organizational structure; organizational dynamic capabilities; leadership; employee roles and skills; and ethics. The analysis showed that organizational culture predicted 81.7% of the digital transformation.
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金融部门数字化转型建模:南非视角
数字化转型是通过利用和采用数字技术而形成的跨组织、个人、社会和生态系统的社会经济变革。本研究模拟了影响南非金融服务业数字化转型程度的因素。来自350名参与者的数据根据七个因素建模:组织IT应用程序组合;组织文化;组织结构;组织动态能力;领导力;员工角色和技能;和道德规范。分析表明,组织文化预测了81.7%的数字化转型。
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