Satisfaction Level of Beginners Before Farmers Group to the Performance of Extenders In Barru District, Barru Regency

Abstract

The level of performance of the extension worker is an important thing to note so that the farmer farmers feel satisfied with the performance of the extension worker. The level of satisfaction of farmer farmers in the implementation of extension is divided into three stages, namely planning, implementation and evaluation. If the implementation of regular counseling is in accordance with the needs of farmers, it will be applied to their business so that it will increase. This study aims to determine the level of satisfaction of beef cattle breeders in the beginner ability class to the performance level of extension workers in Barru District, Kaupaten Barru. This research was conducted from July to September 2021. The type of research used was descriptive quantitative. The size of the sample in this study was determined using the Slovin formula, namely 16 farmers/breeders. The research analysis method used in this study is a descriptive analysis of the Impormance Performance Analysis (IPA), and the Customer Satisfaction Index (CSI). The results of this study indicate that in the beginner ability class, it is known that the results of the calculation of the IPA analysis have an average value of importance level (y) is 2.98 and the average value of performance level (x) is 2.99, the average TKi value is 99.87. CSI calculation which states the level of satisfaction at an interval of 60 percent or 0.60. This value has not been maximized or in the quite satisfactory category, so livestock farmer groups must continue to strive to improve performance. Meanwhile, the performance of attributes in quadrant II must be maintained so that in its development it can increase the CSI value