Saying YES! The cross-cultural complexities of favors and trust in human-agent negotiation

Johnathan Mell, Gale M. Lucas, J. Gratch, A. Rosenfeld
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引用次数: 5

Abstract

Negotiation between virtual agents and humans is a complex field that requires designers of systems to be aware not only of the efficient solutions to a given game, but also the mechanisms by which humans create value over multiple negotiations. One way of considering the agent's impact beyond a single negotiation session is by considering the use of external “ledgers” across multiple sessions. We present results that describe the effects of favor exchange on negotiation outcomes, fairness, and trust for two distinct cross-cultural populations, and illustrate the ramifications of their similarities and differences on virtual agent design.
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说的是啊!人-代理谈判中偏好与信任的跨文化复杂性
虚拟代理和人类之间的谈判是一个复杂的领域,要求系统设计师不仅要了解给定游戏的有效解决方案,还要了解人类在多次谈判中创造价值的机制。考虑代理在单个协商会话之外的影响的一种方法是考虑跨多个会话使用外部“分类账”。我们的研究结果描述了两种不同的跨文化人群的偏好交换对谈判结果、公平和信任的影响,并说明了它们的相似性和差异对虚拟代理设计的影响。
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