{"title":"WHAT MIGHT THEY ASK? Tourists’ Questions Directed to Tour Guides in Türkiye","authors":"Burak Düz","doi":"10.48119/toleho.1292447","DOIUrl":null,"url":null,"abstract":"Interpretation is essential in tour guiding services and it is formed by tour guides’ information. The body of the tour guiding literature has examined tour guides’ interpretation and information-giver role in various aspects. However, tourists’ questions, as a component of tour guide-tourist interaction and interpretation, are under-studied. Hence, this empirical research aims to identify tourists’ questions directed to tour guides in Türkiye. It also examines tour guides’ perceptions of tourists’ questions and their geographic origin. Additionally, tour guides’ strategies to handle challenging questions were clarified. 13 tour guides were interviewed to conduct the qualitative research and the findings reveal that tourists’ questions are related to Geography, Islam religion, History in Anatolia, Sociocultural settings, and Socioeconomic infrastructure in Türkiye. Therefore, this study contributes to the current body of knowledge as it offers a framework for tourists’ questions, tour guides’ relevant perceptions, and strategies. Finally, it provides recommendations for practitioners and policy-makers.","PeriodicalId":37588,"journal":{"name":"African Journal of Hospitality, Tourism and Leisure","volume":"178 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2023-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"African Journal of Hospitality, Tourism and Leisure","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.48119/toleho.1292447","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Social Sciences","Score":null,"Total":0}
引用次数: 0
Abstract
Interpretation is essential in tour guiding services and it is formed by tour guides’ information. The body of the tour guiding literature has examined tour guides’ interpretation and information-giver role in various aspects. However, tourists’ questions, as a component of tour guide-tourist interaction and interpretation, are under-studied. Hence, this empirical research aims to identify tourists’ questions directed to tour guides in Türkiye. It also examines tour guides’ perceptions of tourists’ questions and their geographic origin. Additionally, tour guides’ strategies to handle challenging questions were clarified. 13 tour guides were interviewed to conduct the qualitative research and the findings reveal that tourists’ questions are related to Geography, Islam religion, History in Anatolia, Sociocultural settings, and Socioeconomic infrastructure in Türkiye. Therefore, this study contributes to the current body of knowledge as it offers a framework for tourists’ questions, tour guides’ relevant perceptions, and strategies. Finally, it provides recommendations for practitioners and policy-makers.
期刊介绍：
AJHTL is a proudly African, independent, privately owned multidisciplinary peer-reviewed journal, not aligned to any institution which is published quarterly. We encourage academic debate and are fully electronic and dedicated to increasing the depth of research across a range of related disciplines with the primary objective of promoting research. New researchers are especially welcome to submit articles to us for consideration. Our articles are read by scholars, students and industry globally. Only authors may submit a paper for review and only original research is considered for publication. Articles that have been either published elsewhere or which are currently considered for publication elsewhere, must not be submitted for reviewing. A journal publication might take from about one month up to one nine months to appear. The reviewing process is competitive with less than 69% of papers considered finally being accepted for publication. Authors must be certain that their paper meets the academic standards of rigorous scholarly research. Authors must have reviewed and cited the critical and recent English references that relate to the research paper. Where other language references are used these must be translated. Articles must be English language edited by authors prior to submission to the journal.
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