Digital Leadership in the Public Sector-Systematic Literature Review

Publik Pub Date : 2023-06-30 DOI:10.31113/jia.v20i1.934
Riki Nuryadin, A. Sobandi, Budi Santoso
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Abstract

  This paper examines digital leadership in the public sector which is one of the challenges faced by many government organizations in adopting and managing information and communication technology effectively, the use of ICT changes the way of working and business operations of an organization both in the public and private sectors. Digital transformation opens up opportunities and challenges to create business advantage by using the concept of digital capability as the ability of an organization o understand digital technology and use it to create business value, digital transformation is not only about implementing new technology, but also about changing the way of thinking and managing the business as a whole. Digitalisation and e-leadership can help improve transparency, accountability and public participation in decision-making processes in local government. In addition, local leaders are also using digital technology to improve communication with the public and get useful feedback in public policy making. In conclusion, digital leadership in the public sector is essential for governments and public sector organizations to keep pace with the rapid changes brought about by digital transformation. Effective digital leadership can help improve the efficiency, quality, transparency, participation and accessibility of public services, ultimately delivering better outcomes for citizens.
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公共部门的数字领导——系统文献综述
本文探讨了公共部门的数字领导,这是许多政府组织在有效采用和管理信息和通信技术方面面临的挑战之一,信息通信技术的使用改变了公共和私营部门组织的工作和业务运作方式。数字化转型为创造业务优势提供了机遇和挑战,通过使用数字化能力的概念作为组织理解数字技术并使用它来创造业务价值的能力,数字化转型不仅是关于实施新技术,而且是关于改变思维方式和管理业务的整体。数字化和电子领导有助于提高地方政府决策过程的透明度、问责制和公众参与。此外,地方领导人也在利用数字技术改善与公众的沟通,并在公共政策制定中获得有用的反馈。总之,公共部门的数字领导对于政府和公共部门组织跟上数字化转型带来的快速变化至关重要。有效的数字领导有助于提高公共服务的效率、质量、透明度、参与度和可及性,最终为公民带来更好的结果。
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审稿时长
4 weeks
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