Innovation strategy in retail: The unstaffed digital supermarkets at LIFVS

J. Ahmed, Asma Ahmed, Amreen Talukdar, Raihan Sharif, Zulkarin Jahangir
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引用次数: 1

Abstract

Digitalization captures most aspects of human life. New trends in digitalization have a great impact on the retail chain stores; hence, the implementation of artificial intelligence (AI) has somewhat become necessary to cope up with the changing trend in this sector. This case study analyses the use of artificial intelligence in an unstaffed supermarket called LIFVS located at the rural areas of Sweden. As the number of supermarkets was decreasing in the rural areas over the years due to high maintenance costs, many have opted out of business. In response to the situation, Co-founder Daniel Ludh (hereafter Daniel) implemented a sustainable business model using AI, which serves the purpose of supermarket chains meeting the demands of the consumers in the rural areas while keeping the costs truncated. The case also discusses the various challenges an unstaffed supermarket face and highlights the success of LIFVS, paving the path for the future retailers of the industry.
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零售业的创新策略:LIFVS的无人数字超市
数字化涵盖了人类生活的方方面面。数字化的新趋势对零售连锁店产生了巨大的影响;因此,人工智能(AI)的实施在某种程度上已经成为应对该领域变化趋势的必要条件。本案例分析了人工智能在位于瑞典农村地区的无人超市LIFVS中的应用。近年来,由于维护成本高,农村地区的超市数量不断减少,许多超市选择退出经营。针对这种情况,联合创始人Daniel Ludh(以下简称Daniel)利用人工智能实现了一种可持续的商业模式,其目的是让连锁超市满足农村消费者的需求,同时保持成本的削减。本案例还讨论了无人超市面临的各种挑战,并强调了LIFVS的成功,为该行业未来的零售商铺平了道路。
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来源期刊
Journal of Information Technology Teaching Cases
Journal of Information Technology Teaching Cases Social Sciences-Library and Information Sciences
CiteScore
2.30
自引率
0.00%
发文量
29
期刊介绍: The Journal of Information Technology Teaching Cases (JITTC) provides contemporary practical case materials for teaching topics in business and government about uses and effectiveness of technology, the organisation and management of information systems and the impacts and consequences of information technology. JITTC is designed to assist academics, scholars, and teachers in universities and other institutions of executive education, as well as instructors of organizational training courses. Case topics include but are not restricted to: alignment with the organization, innovative uses of technology, emerging technologies, the management of IT, including strategy, business models, change, infrastructure, organization, human resources, sourcing, system development and implementation, communications, technology developments, technology impacts and outcomes, technology futures, national policies and standards.
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