Self-Assessment Model based on the ISO 56002:2019 Standard for Evaluating Innovation Management Systems of Science and Technology Institutions

Abstract

The ISO 56002:2019 standard is the international reference for guiding the establishment, implementation, maintenance, and continual improvement of innovation management systems in established organizations that seek sustained success by their capacity to manage research, development, and innovation (RD&I) activities. Based on ISO 56002:2019 framework, we propose a self-assessment model for evaluating innovation management systems of science and technology institutions (STIs), integrating the Analytic Network Process (ANP) and the Importance-Performance Analysis (IPA) methods. This model's applicability could be demonstrated in the context of a government STI in Brazil. The proposed conceptual model and the empirical results concerning this application may help established STIs identify critical issues and opportunities for strengthening their capacity to manage innovation processes better to achieve the intended outcomes. Finally, the potential contributions of the proposed self-assessment model for the continuous improvement of innovation management systems of science and technology institutions are discussed.