Communication failures lead to airline disasters

J. Strother
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引用次数: 6

Abstract

Communications problems have contributed, directly or indirectly, to some of the most disastrous aviation accidents in history. An analysis of past accidents reveals that common factors associated with poor communication include confusing phraseology, similar call signs, ambiguity, inference problems, and a host of other linguistic issues. The last category includes problems arising from unclear English or heavy foreign accents and poor enunciation. Examples of aviation disasters caused by communications errors are used to illustrate the variety of elements inherent in this area. Potential solutions are examined.
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通信故障导致航空灾难
通信问题直接或间接地导致了历史上一些最严重的航空事故。对过去事故的分析表明,与沟通不良相关的常见因素包括混淆的措辞、相似的呼号、歧义、推理问题以及许多其他语言问题。最后一类问题包括英语不清晰、外国口音重、发音不清。文中使用了由通信错误引起的航空灾难的例子来说明这一领域固有的各种因素。研究潜在的解决方案。
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