Experiência da residência de medicina de família e comunidade no teleatendimento pelo monitora Covid-19

Abstract

INTRODUCTION: SARS CoV 2 infection causes COVID-19, characterized by flu-like symptoms such as cough, fever, odinophagia, gustatory and olfactory changes, which may complicate pneumonia, severe acute respiratory syndrome, sepsis, and thrombotic events. Since march, it has been happening community transmission in Brazil, then several non-essential services were closed and elective procedures postponed.  The temporary legalization of telemedicine proved to be convenient for the COVID-19 pandemic, allowing telemonitoring and teleconsultations, it occurs by Monitora COVID-19 application. OBJECTIVE: this article aims to report the potentialities of this application for development of skills in the postgraduate course in Family and Community medicine in the follow-up of cases of COVID-19. EXPERIENCE REPORT: through the work process in this application, principles of integrality, multidisciplinarity and the person-centered clinical method, so important for family health, were reinforced. The integral follow-up of patients required knowledge of subjectivities, disease, illness and sometimes bonding. The improvement of communicative skills and cultural competence were very important for good relationship and dialogue with the patient in this application. CONCLUSION: this application allowed remote follow-up of patients with flu syndrome, guiding self-care and resolutive referral in severe cases. The role of family and community medicine, its principles and practices are important for improving care practices in this tool.