{"title":"Designing innovative digital technologies for knowledge management and data-driven business: a case study","authors":"Angela Fessl, Sandra Feyertag, Viktoria Pammer-Schindler","doi":"10.1145/2809563.2809570","DOIUrl":null,"url":null,"abstract":"This paper presents a case study on co-designing digital technologies for knowledge management and data-driven business for an SME. The goal of the case study was to analyse the status quo of technology usage and to develop design suggestions in form of mock-ups tailored to the company's needs. We used both requirements engineering and interactive system design methods such as interviews, workshops, and mock-ups for work analysis and system design. The case study illustrates step-by-step the processes of knowledge extraction and combination (analysis) and innovation creation (design). These processes resulted in non-functional mock-ups, which are planned to be implemented within the SME.","PeriodicalId":20526,"journal":{"name":"Proceedings of the 15th International Conference on Knowledge Technologies and Data-driven Business","volume":"13 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2015-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 15th International Conference on Knowledge Technologies and Data-driven Business","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/2809563.2809570","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 2
Abstract
This paper presents a case study on co-designing digital technologies for knowledge management and data-driven business for an SME. The goal of the case study was to analyse the status quo of technology usage and to develop design suggestions in form of mock-ups tailored to the company's needs. We used both requirements engineering and interactive system design methods such as interviews, workshops, and mock-ups for work analysis and system design. The case study illustrates step-by-step the processes of knowledge extraction and combination (analysis) and innovation creation (design). These processes resulted in non-functional mock-ups, which are planned to be implemented within the SME.
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