Digital Distractions and Remote Work: A Balancing Act at Home

M. Nakayama, Charlie C. Chen
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Abstract

The number of remote workforces proliferates to cope with the global pandemic and related stay-at-home restrictions. Remote work is more likely to persist even after the global pandemic. However, many remote workers face coping and managing digital distraction challenges as they rely on digital devices for personal and professional matters. Do they have more digital distractions for remote work at home than in the office? What factors increase and decrease the productivity of remote workers, especially concerning digital distraction? The analysis of a survey questionnaire from 87 remote workers shows that the impact of digital distraction depends on its sources. Remote workers experience more digital distraction with email and texting at home than in the office. The digital distraction that negatively lowers their work performance derives from viewing online videos. However, goal commitment in work and life can counteract such negative influences. Implications are discussed for optimizing their work performance.
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数字干扰和远程工作:在家的平衡行为
远程工作人员的数量激增,以应对全球大流行和相关的居家限制。即使在全球大流行之后,远程工作也更有可能继续存在。然而,许多远程工作者面临着应对和管理数字分心的挑战,因为他们依靠数字设备来处理个人和专业事务。他们在家远程工作时是否比在办公室受到更多的数字干扰?哪些因素会提高或降低远程工作者的工作效率,尤其是在数字干扰方面?对87名远程工作者的调查问卷分析表明,数字分心的影响取决于其来源。远程工作者在家里比在办公室更容易受到电子邮件和短信的干扰。观看在线视频对他们的工作表现产生了负面影响。然而,工作和生活中的目标承诺可以抵消这些负面影响。讨论了优化其工作性能的意义。
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