When experts collaborate: sharing search and domain expertise within an organization

Abstract

Data about how individuals explore an information space and collect facts about their topic of interest is valuable to analyze but difficult to come by. In this paper we outline how this data can be captured in a search task with the help of a special search environment. Domain experts sharing this data in an organization can enhance their collaborative search experience and benefit from each others' search and domain expertise. Our approach facilitates interaction mechanisms of an interface and data mining methods. We also lay out a business process where the system is applied.