Predictors of passengers’ satisfaction with long-distance coach liners in South Africa

IF 1.2 4区 管理学 Q3 ECONOMICS South African Journal of Economic and Management Sciences Pub Date : 2022-07-08 DOI:10.4102/sajems.v25i1.4506
Felix Amoah, Marlé van Eyk, Mthi Yolokazi
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Abstract

security, privacy, professionalism of drivers) and efficiency in delivering services to passengers (e.g. reliability and punctuality).
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南非长途客车乘客满意度的预测因素
安全(隐私、司机的专业性)和向乘客提供服务的效率(例如可靠性和准时性)。
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来源期刊
CiteScore
2.30
自引率
9.10%
发文量
29
审稿时长
52 weeks
期刊介绍: The South African Journal of Economic and Management Sciences (SAJEMS) is a leading South African-based publication for interdisciplinary research in the economic and management sciences. The journal publishes and disseminates high-quality academic articles that contribute to the better understanding of the interaction between economic, environmental and social perspectives as applicable to the broader management sciences in an African environment. The editorial board therefore invites authors to submit their research from areas such as economics, finance, accounting, human capital, marketing and other related disciplines that break down common intellectual silos and prepares a new path for debate on the operation and development of sustainable markets and organisations as relevant to the broader African context.
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