Mar'ah Lestari, Dewi Kurniari, Wanti Fitrianti
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摘要

品牌置换的行为往往发生在引起消费者对产品的不满,从而给企业的产品带来不良的品牌形象。在消费者参与程度较低的时候,消费者会倾向于切换品牌,寻找市场之外的其他品牌,这种情况会让消费者努力寻找其他变化。研究目的有目的地选取150名受访者,分析导致Pontianak市瓶装水购买中品牌置换行为(brand Switching behavior)的因素。使用结构方程模型(SEM)进行数据分析。结果表明,价格因素和产品属性因素对Pontianak市瓶装水品牌的置换行为有正向影响或显著影响。价格是一个积极的影响,因为价格是营销策略的重要组成部分,被认为是消费者的基本需求,如食品和饮料。最高的指标的影响产品的价格与产品的价格的指标和多元化多样化的产品,价格便宜的产品,有竞争力的价格是一个完整的让越来越多的消费者选择或使用的产品,和产品属性有显著影响的指示标签和密封包装吸引力和安全,产品颜色清晰和干净,舌尖上的味道更好。
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Perpindahan Merek (Brand Swithcing Behavior) Pada Air Minum Dalam Kemasan di Kota Pontianak
The behavior of the displacement of the brand often happens in causes consumer dissatisfaction of the product, thus giving the brand image of the bad against the company's products. At the time the level of consumer involvement is low, consumers will tend to switch brands, looking for other brands out of the market and this situation puts the consumer in an effort to find other variations. Research objectives Analyze the factors that cause the behavior of the displacement of the brand (Brand Switching Behavior) on the purchase of bottled water in the City of Pontianak, on the 150 respondents were selected purposively. Data analysis using Structural Equation Modeling (SEM). The results showed that on the factor of price and product attributes have a positive influence or significant effect on the behavior of the displacement of the brands of bottled water in the City of Pontianak. A positive effect is shown by the Price because Price is an important part in marketing strategy and is considered a consumer in terms of basic needs such as food and drink. The influence of the highest on the indicator of the price of the product with the indicator of the price of the product cheaper and diversification the price of diverse products, where the products with have the ability to compete in the price is a complete make consumers increasingly choose or consume the product, and the product attribute has significant effect with an indicator label and seal packaging that is attractive and safe, product color crystal clear and clean, and taste better on the tongue.
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