电商直播环境下消费者的购买意愿是如何受到影响的?

Bo-Hyuk Lyu
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引用次数: 3

摘要

最近,直播电子商务在中国消费者中越来越受欢迎,也引起了一些学者的关注。在本研究中,我们研究了直播过程中主播和买家之间的互动如何影响购买意愿。我们通过向在直播购物平台上购物的人发送问卷,对模型进行实证检验。结果表明,互动性可以通过直播过程中的社交在场和网真来影响购买意愿,而信任则起到调节作用。
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How is the Purchase Intention of Consumers Affected in the Environment of E-commerce Live Streaming?
Recently, live streaming e-commerce becomes an increasingly popular approach among Chinese consumers and also gets attention from several scholars. In this study, we examine how interactivity between streamers and buyers during live streaming influences the purchase intention. We empirically measure the model by sending questionnaire to people who have shopped via live streaming shopping platforms. The results show that interactivity can influence purchase intention through social presence and telepresence during live streaming, while trust plays a moderating role.
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