The computer dilemma: harming the helpers

SUMMARY As computer use In health and human service organizations increases, so does the number of workers susceptible to soft tissue and joint dysfunction. These problems can be manifested as low back, cervical, shoulder girdle, and wrist-hand related disorders. Some common, recognizable conditions are Tendinitis, Carpal Tunnel Syndrome, and Myofascial Pain Syndrome. An under-uti-lization of ergonomic principles for computer work stations is a primary cause but even strict adherence to ergonomic guidelines can result in disorders. Preventive actions, however, can be taken by introducing relatively simple systemic changes in organizational procedures. Such changes should be part of a broader, more holistic understanding of human relationships within organizations.