PERUBAHAN PENERAPAN PENYELESAIAN SENGKETA MELALUI MEDIASI DI BPSK DKI JAKARTA PADA SAAT PANDEMI COVID-19

pandemic, of the three settlement processes provided by BPSK DKI Jakarta, almost 90% of the dispute resolution trial processes were carried out indirectly (online), mediation was one of them. In mediation, there are changes in the application of dispute resolution including trials conducted through zoom meetings, the time for dispute resolution may be more than what has been determined in the UUPK, and the signing of the agreement can be done outside or at the BPSK DKI Jakarta office.