制造业实施精益六西格玛的关键失效因素评估:个案研究

Swarnakar Vikas
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引用次数: 2

摘要

在目前的情况下,制造业一直面临着与成本、质量和客户满意度相关的问题。为了克服这些问题,组织准备采用持续改进(CI)方法,如精益六西格玛(LSS),当对产品或服务的需求波动时保持稳定。LSS是一种突破性的改进方法,通过利用其工具和技术来帮助提高公司的底线结果。LSS方法的成功适应提供了关键指标的显著改进,但缺乏适当的实施显示出负面影响。为了防止这种情况的发生,需要了解自己的失效因素。本研究的目的是评估制造组织实施LSS框架的关键失效因素(cff)。通过结构化的文献综述和专家意见,确定并选择了LSS的主要cff。基于CFFs的LSS实现模型已使用解释性结构建模和矩阵影响交叉乘法应用分类(ISM-MICMAC)方法开发。以前与这些问题有关的研究并没有发展出一种结构层次模型,而这种模型是解决面向社会保障制度实施过程的cff所必需的。这种相互关系有助于决策者、规划者系统地指导影响实施过程的障碍,并有助于进一步的实施成功。开发的结构化模型还将帮助LSS从业者、顾问和研究人员预测潜在的cff,以便在其行业中实施LSS框架,以实现持续改进,并在竞争激烈的市场中取得领先地位。
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Assessment of Critical Failure Factors for Implementing Lean Six Sigma in Manufacturing Industry: A case study
In the present scenario manufacturing industries have been facing problem-related to cost, quality, and customer satisfaction. To overcome such problems, the organizations are ready to adopt continuous improvement (CI) approaches such as Lean Six Sigma (LSS) which keeps them stable when the demand for products or services fluctuates. LSS is a breakthrough improvement approach that helps to improve the bottom-line result of the company by utilizing its tools and techniques. The successful adaptation of the LSS approach provides a significant improvement in key metrics but deficiency of proper implementation shows a negative effect. To prevent such a situation, need to know about their failure factors. The objective of the present study is to assess the critical failure factors (CFFs) for LSS framework implementation in manufacturing organizations. The leading CFFs for LSS have been identified and selected through a structured literature review and expert opinion. The CFFs based model for LSS implementation has been developed using the Interpretative Structural Modelling and Matrice d’ Impacts Croises Multiplication Appliquee a un Classement (ISM-MICMAC) approach. Previous studies related to such concerns have not developed a structural hierarchical model that is necessary to tackle CFFs towards the LSS implementation process. Such an interrelation helps decision-makers, planners to systematically guide about the barriers that affect the implementation process and help for further implementation success. The developed structured model will also help LSS practitioners, consultants, researchers to anticipate the potential CFFs to implement the LSS framework in their industry for continuous improvement and achieve a leading position in a competitive market.
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