“Smart railway station” — automation system of the railway station complex

The automation of control systems for life support processes and the provision of services at the infrastructure facilities of the passenger complex is considered. Digitization of borders, technologies, technical, technological and organizational processes involved in the provision of services for passengers, in the operation of station complexes, will make it possible to effectively manage engineering networks, minimizing gaps in the infrastructure and processes of transport systems.Causal relationships, algorithmization, mapping, data analysis, block diagramming, modeling, etc. are used. The main projects for the digital transformation of passenger facilities are identified, examples of local automated control systems for the life support processes of the station complex are given.The issue of automating feedback from passengers has been worked out separately, at the station complex, thanks to the information and reference telephone service, issues of a sanitary nature are centrally resolved. The proposed developments will make it possible to justify the development of technological areas within the frame-work of the Digital Railway program and the gradual transition from manual (personalized) labor at the station complex to an automated system during the modernization, reconstruction or introduction of local digital objects related to passenger service. As a result of these activities, it is expected to achieve the maximum efficiency of life support processes and the processes of rendering services of vault complexes.