Applying Knowledge Continuity Management in non-profit organization (NPO)

The purpose of this paper is to present a framework of practical steps for an organization in implementing knowledge continuity management (KCM). This KCM is used to manage the transfer of knowledge from the former staff to successor staff so as to prevent the loss of knowledge when staff left the organization. Methods or steps of this implementation were written based on a case study of KCM implementation in non-profit organization (NPO). The KCM development was carried out through several important stages of process which is based on the concept of KM building blocks, SECI knowledge conversion process, and KCM mapping areas to determine categories of knowledge for all functions and levels of the organization. As the results, there are four important outcomes from this project. First is the determination of knowledge goal; second is the development process of how NPO identify and acquire knowledge; third is applying of four knowledge categories with its subcategories; fourth is the determination of NPO key positions for KCM.