电子政务门户的可访问性评价及可访问性审计方法

Saidarshan Bhagat, Padmaja Joshi
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引用次数: 8

摘要

服务的成功取决于它的使用,它的可访问性对于增加服务的覆盖范围至关重要。本文对印度政府提供的一些在线服务的全包容性进行了研究。除了找出在线服务对所有类型用户的覆盖范围外,该工作还侧重于可访问性验证方法的充分性,并建议适当的测试。本文还提出了使在线服务更易于访问的解决方案和建议。该研究还有助于发展研究领域,以克服主要与安全有关的可访问性问题。
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Evaluation of Accessibility and Accessibility Audit Methods for e-Governance Portals
Success of a service lies in its usage and it's accessibility is extremely vital to increase the reach of a service. This paper covers a study of all-inclusiveness of some of the online services provided by the government of India. In addition to finding out the coverage of the online service to all types of users, the work also focuses on the adequacy of methods of accessibility verification and recommends the appropriate testing. In this paper, the solutions and recommendations are also given to make online services more accessible. The study has also helped to evolve the research areas to overcome accessibility concerns mainly related to security.
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