R. Fernández, Matthew Frampton, Patrick Ehlen, Matthew Purver, S. Peters
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Modelling and Detecting Decisions in Multi-party Dialogue
We describe a process for automatically detecting decision-making sub-dialogues in transcripts of multi-party, human-human meetings. Extending our previous work on action item identification, we propose a structured approach that takes into account the different roles utterances play in the decision-making process. We show that this structured approach outperforms the accuracy achieved by existing decision detection systems based on flat annotations, while enabling the extraction of more fine-grained information that can be used for summarization and reporting.