{"title":"如何加强和维持免费知识服务?东亚开放知识门户的服务科学研究议程","authors":"Wenhao Huang, Wenyeh Huang","doi":"10.1109/IJCSS.2011.69","DOIUrl":null,"url":null,"abstract":"Open Knowledge Portals (OKPs) are considered public educational service providers. Without charging usage fees, OKPs are facing financial woes in recent years. One solution is to acquire external sponsorships. Sponsors, however, only go to services that have scalable user bases. To understand how to sustain a strong OKP user base, this paper reports a research agenda implemented in East Asia to investigate user experiences and design features of OKPs. The study concluded that the OKP interface design should consider users' extrinsic motivation. Furthermore, an auxiliary system should attach to OKP to allow users to mentor peer users and share ideas.","PeriodicalId":251415,"journal":{"name":"2011 International Joint Conference on Service Sciences","volume":"8 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2011-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"How to Enhance and Sustain Free Knowledge Services? A Service Science Research Agenda for Open Knowledge Portals (OKPs) in East Asia\",\"authors\":\"Wenhao Huang, Wenyeh Huang\",\"doi\":\"10.1109/IJCSS.2011.69\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Open Knowledge Portals (OKPs) are considered public educational service providers. Without charging usage fees, OKPs are facing financial woes in recent years. One solution is to acquire external sponsorships. Sponsors, however, only go to services that have scalable user bases. To understand how to sustain a strong OKP user base, this paper reports a research agenda implemented in East Asia to investigate user experiences and design features of OKPs. The study concluded that the OKP interface design should consider users' extrinsic motivation. Furthermore, an auxiliary system should attach to OKP to allow users to mentor peer users and share ideas.\",\"PeriodicalId\":251415,\"journal\":{\"name\":\"2011 International Joint Conference on Service Sciences\",\"volume\":\"8 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2011-05-25\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2011 International Joint Conference on Service Sciences\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/IJCSS.2011.69\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2011 International Joint Conference on Service Sciences","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/IJCSS.2011.69","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
How to Enhance and Sustain Free Knowledge Services? A Service Science Research Agenda for Open Knowledge Portals (OKPs) in East Asia
Open Knowledge Portals (OKPs) are considered public educational service providers. Without charging usage fees, OKPs are facing financial woes in recent years. One solution is to acquire external sponsorships. Sponsors, however, only go to services that have scalable user bases. To understand how to sustain a strong OKP user base, this paper reports a research agenda implemented in East Asia to investigate user experiences and design features of OKPs. The study concluded that the OKP interface design should consider users' extrinsic motivation. Furthermore, an auxiliary system should attach to OKP to allow users to mentor peer users and share ideas.
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