Identification of E-Maintenance Dominant Factor that Affect Maintenance Performance of High Rise Buildings

In order to improve maintenance performance, several buildings have been implemented e-maintenance system. E-maintenance system itself is a combination of two elements of building maintenance, there are (a) management maintenance consisting of policy, guidelines, and Work Breakdown Structure (WBS), and (b) technology maintenance consisting of information system and Building Information Modeling (BIM). However, during its operational period, currently the implementation of e-maintenance system for high-rise building is considered not to be carried out effectively. In order to adress this concern, it is necessary to find out the factors of e-maintenance system of high rise building that affect the results of maintenance. This study proposes identification of e-maintenance system factors that affect maintenance performance of high-rise building and find out the dominant factor. This study combines the optimization factors of each of the e-maintenance components. The analytical method used is descriptive analysis which produces 26 factors which then tabulated and categorized to determine the dominant factors. The research resulted in five factor categories of e-maintenance system for high rise buildings that affect its maintenance performance, those are risk factor, operational factor, resources factor, corporate culture factor, and technology factor. The result of this study is suggested that the dominant factors of e-maintenance system for high rise buildings that affect the performance of its maintenance is risk factor.