利益相关者对约旦医院使用社会网络进行知识共享的满意度

Zainuddin Bin Hj Hassan, Zaid T. Alhalhouli
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引用次数: 3

摘要

用户满意度是许多研究者研究的重要因素之一,以开发有效的应用。本文介绍了约旦医疗社会网络(JMSN)的用户满意度评价,该网络是为约旦医院工作人员设计的。该原型是在知识共享行为的增强型TPB模型的基础上设计使用的。对约旦医院的利益相关者进行了一项调查,以了解他们对JMSN满意度的看法。可用性和用户体验(USE)问卷被分发给172名使用社交网络的利益相关者。调查结果表明,该原型在利益相关者中获得了较高的满意度。
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The stakeholders satisfaction about the using social networks in Jordanian hospitals for knowledge sharing
User Satisfaction is one of the most important factors studied by many researchers to develop effective application. This paper presents the user satisfaction evaluation of social networks named as Jordanian Medical Social Network (JMSN) which was designed for staff at Jordanian hospitals. This prototype was used and designed based on the enhanced TPB model of knowledge sharing behavior. A survey was conducted with the stakeholders in the Jordanian hospitals, to get their viewpoints about their satisfaction level on JMSN. Usability and User Experience (USE) questionnaires were distributed to 172 stakeholders who used the social networks. The results from the survey indicate that the prototype achieved higher degree of satisfaction among the stakeholders.
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