非常规的服务工程:面向服务工程的新范式,将城市平台作为一种服务赋予老年人权力

T. Yamakami
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引用次数: 1

摘要

为了充分利用物联网智慧城市平台的潜力,重要的是要在其上容纳广泛的服务。对于这种情况的服务工程,需要一个新的服务工程范式来处理现有的服务采用障碍。作者通过考察服务设计的对抗轴来提取非常规服务工程的维度。在此基础上,提出了非常规服务工程的多维视图模型。提出了将非常规服务工程作为高级服务工程维度视图模型。作者描述了从所建议的视图模型派生出来的面向老年人的清晨服务门户。
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Unconventional service engineering: Toward a new paradigm of service engineering for empowering senior citizens in City platform as a service
In order to make use of full potential of an IoT smart city platform, it is important to accommodate a wide range of services on top of it. For service engineering for such a case, a new service engineering paradigm is required to deal with existing obstacles of service adoption. The author examines the confrontation axes of service design to extract dimensions of unconventional service engineering. From the list, the author presents a dimensional view model of unconventional service engineering. The author presents a dimensional view model of senior service engineering to include unconventional service engineering as one of its dimension. The author describes an early-morning service portal for senior citizens derived from the proposed view model.
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