酒店态度、知识和绩效分析(维多利亚学院校友绩效研究)

Novita Putri Untari, Sudarwati Sudarwati, Ida Aryani Diyah Purnomo Wulan
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引用次数: 3

摘要

这个分析是为了了解态度,知识和技能对维多利亚酒店学院校友在酒店的表现的影响。本研究的方法是采用多元线性回归作为分析工具的定量方法。我们向数家人力资源开发酒店派发问卷,以评估曾在维多利亚酒店管理学院工作过的80名校友。研究结果表明,态度、知识和技能同时或部分地影响着酒店的绩效。在变量独立态度的影响下,知识和技能所占比例为51.3%,而其他自由变量如动机、领导风格、工作环境和工作满意度所影响的比例为48.7%。
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ANALISIS ATTITUDE, KNOWLEDGE DAN SKILL TERHADAP KINERJA DI HOTEL ( Studi Tentang Kinerja Alumni Victoria Hotel School )
This analysis is to know the influence of attitude, knowledge and skill on the performance of Victoria Hotel School alumni at the hotel. The method in this research is quantitative method using multiple linear regression as its analysis tool. a questionnaire was given to several HRD hotels to assess the 80 alumni of Victoria Hotel School who had worked. The result of this research attitude, Knowledge and skill influence simultaneously and partially to the performance at Hotel. for the influence of variable independent attitude, Knowledge and skill have percentage equal to 51,3% while the rest 48,7% influenced by other free variable like motivation, leadership style, work environment and job satisfaction .
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