COVID-19期间手机银行的使用频率

L. Pokhrel
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引用次数: 3

摘要

本文的目的是研究COVID-19期间手机银行的使用频率。数据收集自226名受访者。采用偏最小二乘-结构方程建模(PLS-SEM)两阶段结构建模技术对数据进行分析。本研究发现,手机银行态度、主观规范和感知行为控制对手机银行采用行为意愿有显著的正向影响。然而,对COVID-19的风险认知对移动银行的采用意图没有影响。在此基础上,提出了一些理论和实践意义。
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The Frequency of Mobile Banking Use During COVID-19
The purpose of this paper is to examine the frequency of mobile banking use during COVID-19. Data were collected from 226 respondents. Data have been analyzed by applying the two-stage structural modeling technique through Partial Least Squares-Structural Equation Modeling (PLS-SEM). This study has found a significant positive impact of attitude towards mobile banking, subjective norms, and perceived behavior control on behavior intention mobile banking adoption. However, the risk perception of COVID-19 has no effect on the intention of mobile banking adoption. Based on the findings of this research, some theoretical and practical implications have been provided.
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