管理者情商对下属工作态度和工作成果的影响

Basheer Ahmad, M. Shafique
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引用次数: 1

摘要

在这个全球化的时代,情商往往是近年来商界最核心的理念之一。它基于这样一个概念,即管理者理解自己的情绪以及与他们一起工作的人的情绪的能力是更好的业务绩效和可持续增长的关键指标。本研究旨在实证检验情绪智力对下属工作态度和工作成果的影响。研究发现,在高情商管理者手下工作的下属表现出良好的工作成果和积极的工作态度。
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Impact of Manager's Emotional Intelligence on Subordinate's Work Attitude and Work Outcome
In this global era, emotional intelligence tends to be one of the most central ideas to strike the business world in recent years. It is based on the conception that competency of managers to understand their own emotions, and those of the people they work along with, is the key indicator of better business performance and its sustainable growth. This study attempts to empirically examine the effect of emotional intelligence on work attitude and work outcome of subordinates. The study reveals that subordinates working under the managers with high emotional intelligence show favorable work outcome and display positive work attitude .
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