Supply Chain Management Professional Use Technologies (SM) During the Pandemic to Accomplish Tasks

Syndrome-coronavirus-2 (SARS-CoV-2), commonly referred to as the COVID-19 pandemic, has caused people to spend more time online. The pandemic has spurred growth in the use of social media technologies. Organizations now train employees to use digital media to coordinate work and connect to fulfill the requirement of supply chain management (SCM). The study aims to produce effective discussion regarding the importance of SCM and technologies and how it can assist in the recent times of COVID-19 regarding job performance. Research predicts the new ways of business conducted and how communication and coordination, knowledge exchange, training, and development are helpful in carrying out effective job productivity at the workplace of SCM. The authors analyzed responses of more than 294 SCM employee who reported on “go-to” technologies and social media tools to remote office practices. The research employed quantitative methodology (i.e., emailed questionnaires) and found that social media has become an important tool for conducting business operations due to social distancing and isolation.