消费者对主播的认同如何影响购买意愿?——以美容产品为例

Li Zhiwei, Wu Han
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引用次数: 0

摘要

在线商务是最流行的电子商务形式之一。在直播室内,主播围绕商品与消费者互动,影响消费者的购买意愿。本研究以美容产品为例,探讨消费者对主播的认知如何影响其购买意愿。问卷调查共收集有效样本286份,采用SmartPLS 2软件对数据进行分析。研究发现,主播身份可以显著影响消费者的购买意愿,并调节感知价值对购买意愿的影响,但对感知风险对购买意愿的影响没有显著影响。由此可见,对主播的高度认同感会对直播中消费者的购买意愿产生积极的影响。
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How Consumers’ Identity with the anchor Influence Purchase Intention? – A Case study on Beauty Products
Live Commerce is one of the most popular forms of e-commerce. In the live broadcasting room, anchors interact with consumers around the commodities and influence their purchase intention. This research takes beauty products as a case to explore how consumers’ perception of anchors affects their purchase intention. 286 valid samples were collected in the questionnaire survey and the data was analyzed by SmartPLS 2. It was found that anchor identity can significantly affect consumers’ purchase intention and adjust the impact of perceived value on purchase intention, but it has no significant effect on the impact of perceived risk on purchase intention. It can be seen that a high sense of identity with the anchor can influence consumers’ purchase intention positively in the live broadcasting.
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