Mohd. Zaki Shahabuddin, Rozana Mohd Jamil, Izwan Nurli B. Mat Bistaman, Fatimah Noni Muhamad, N. I. Subri
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引用次数: 0
摘要
2019冠状病毒病(Covid-19)大流行的全球爆发表明,电子商务,特别是电子商务的发展有所增加。随着越来越多的人选择电子商务和在线购物,中小企业必须通过过渡到在线运营来实现收入和盈利能力的多样化,以在疫情期间维持下去。因此,本研究旨在获取信息,然后描述性地分析穆斯林企业家参与电子商务的技术基础设施和数字素养。本研究采用问卷调查作为研究工具。这项研究是在马来西亚的Perlis州进行的,使用了一种方便的抽样技术,选择了参与中小企业的穆斯林企业家。共收到50份满意的问卷。采用SPSS (Statistical Package for Social Science)计算机软件对数据进行分析和解释。采用了一项描述性研究,其中包括技术基础设施和数字素养中每个组成部分的平均值、标准差和百分比。大多数受访者对技术基础设施持不确定态度,但同意2019冠状病毒病期间中小企业参与电子商务的数字素养。
The Involvement of Muslim-Owned Small Medium Enterprises (SMEs) in E-Commerce: The Role of Technological Infrastructure and Digital Literacy During Pandemic of Covid-19 in Perlis, Malaysia
The global outbreak of pandemic Covid-19 has shown an increase in E-business, particularly in E-commerce. As more people opt for E-commerce and online purchasing, SMEs must diversify their revenue and profitability by transitioning to online operations to sustain during the pandemic. Therefore, this study aims to obtain information, then descriptively analyse the technological infrastructure and digital literacy with respect to the involvement in E-commerce by Muslim entrepreneurs. This study used a questionnaire as the instrument of the research. It was done in the state of Perlis, Malaysia with Muslim entrepreneurs involved in SMEs was chosen using a convenient sampling technique. A total of 50 questionnaires were returned satisfactorily. Data were analysed and interpreted by using Statistical Package for Social Science (SPSS) computer software program. A descriptive study that includes mean, standard deviation and percentages for each component in technological infrastructure and digital literacy were employed. Most of the respondents have an uncertain view of technological infrastructure, but agreed about digital literacy in the involvement of SMEs in E-commerce in Perlis during Covid -19.