知识密集型组织的知识保留框架综述

M. Sulaiman, A. Nordin, N. Noor
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引用次数: 1

摘要

知识流失是一个日益受到关注的领域,因为它是一个重要的现象,在组织中,如知识密集型组织。为了防止知识流失,可以采用知识保留策略来保留关键知识。缺乏这样的策略可能会影响组织绩效。为了制定知识保留战略,本文对相关的知识保留框架进行了综述,以寻找一个适用于知识密集型组织的相关的、适用的、完整的知识保留框架。本文采用技术、人员和过程(TPP)框架对知识保留框架进行分析。研究结果强调了所审查框架中适用的TPP组件,这些组件可以应用于知识密集型组织的知识保留战略。
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A review of knowledge retention frameworks for knowledge intensive organization
Knowledge loss is a growing area of interest as it is a crucial phenomenon in organizations such as the knowledge intensive organization. To counter knowledge loss, the strategy of knowledge retention can be applied to retain critical knowledge. The lack of such strategies may affect the organizational performance. In the effort to strategize knowledge retention, this paper presents a review on relevant knowledge retention frameworks in the search of a relevant, applicable and complete knowledge retention framework that can be applied in knowledge intensive organization. In the review, the technology, people and process (TPP) framework was used to analyze the knowledge retention frameworks. The results of the study highlighted the applicable TPP components of the reviewed frameworks which can be applied to strategize knowledge retention in knowledge intensive organization.
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