视频直播对中国消费者产品偏好的影响:一个解释层次的视角

Jiawei Huang, Teo Poh Chuin
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摘要

近年来,在竞争激烈的在线商业环境中,视频直播对零售企业的成功变得越来越重要。消费者可以通过视频直播购买任何产品或服务。然而,关于视频直播与消费者产品偏好的实证研究有限。因此,本研究的目的是基于解释水平和心理距离理论,研究国内品牌产品与国外全球品牌产品之间的关系,以及它对中国消费者通过视频直播进行产品偏好的影响。在线调查问卷采用目的性抽样技术在中国发放。受访者是经过挑选的,他们都是在中国有过网购经历的直播视频用户。从166名受访者中收集数据,并使用社会科学统计软件包(SPSS)进行分析。结果表明,观看视频直播的观众会产生心理上的亲近感,并形成具体的低级心理识解。此外,视频直播使消费者与主播有了更多的互动,激活了一种具体的思维方式,从而产生了对国产产品的偏好。最后,本文讨论了我们研究结果的实际意义和管理意义。
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The Impact of Live Video Streaming on Chinese Consumers' Product Preference: A Construal Level Perspective
In recent years, live streaming video has become increasingly crucial to the success of retail enterprises in a competitive online business environment. Consumers can purchase any products or services through Live video streaming. However, Limited empirical research has been conducted on the filed of live video streaming and consumer product preference. Therefore, the purpose of this study is to examine the relationship between domestic brand products, foreign global brand products, and its influences on Chinese consumers' product preference through Live video streaming based on the theory of construal level and psychological distance. Online questionnaires were distributed in China using the purposive sampling technique. Respondents were selected, and they are Live video streaming users with online purchase experiences in China. Data were collected from 166 respondents and were analysed using Statistical Package for the Social Sciences (SPSS). The results show that audiences of live video streaming will feel psychologically closer and form concrete low-level mental construals. Moreover, live video streaming causes consumers to interact more with streamers and activate a concrete way of thinking, thereby generating preferences for domestic products. Finally, this article discusses the practical and managerial implications of our findings.
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