The Impact of Discrepancies of Job Role and Ethical Principles of Practice on Professional Identity among Social Workers

본 연구의 목적은 사회복지사의 역할과 윤리원칙의 기대불일치가 전문직업적 정체성에 미치는 영향을 확인하는 것이다. 이를 위해 서울시 사회복지사 1,338명의 데이터를 사용하여 대응표본 t검정, 독립표본 t검정, IPA분석, 다중회귀분석를 실시하였다. 연구결과, 사회복지사의 역할과 윤리원칙은 둘 다 기대수준과 반영수준의 차이가 유의미하였다. 역할에 대한 IPA분석 결과, 인적자원관리자, 행정가, 업무량관리자, 전문가, 사회변화대행자는 점진개선영역이었다. 윤리원칙에 대한 IPA분석 결과, 전문가다움은 집중노력영역이었고, 연대강화, 사회정의실현, 기술과 사회미디어의 윤리적 사용, 사회참여 향상은 점진개선영역이었다. 다중회귀분석 결과, 역할과 윤리원칙의 기대불일치가 적을수록 전문직업적 정체성은 높게 나타났다. 또한 역할과 윤리원칙의 기대수준이 높을수록 전문직업적 정체성은 높아졌다. 사회복지시설의 사회복지사는 역할 기대불일치와 윤리원칙 기대불일치가 적을수록 전문직업적 정체성이 높아졌다. 사회복지전담공무원은 윤리원칙의 기대불일치가 적을수록 전문직업적 정체성이 높아졌으나, 역할의 기대불일치는 전문직업적 정체성에 유의미한 영향을 미치지 않았다. 사회복지시설의 사회복지사는 역할과 윤리원칙의 기대수준이 높을수록 전문직업적 정체성이 높아졌으며, 사회복지전담공무원은 윤리원칙의 기대수준이 높을수록 전문직업적 정체성이 높아졌다. 연구결과를 기반으로 사회복지사의 전문직업적 정체성 향상을 위한 정책적 함의를 제시하였다.This study aims to examine the effects of discrepancies of job role and ethical principle of practice on professional identity among social workers. To this end, paired t-test, independent t-test, IPA analysis and multiple regression analysis were conducted using data from a survey of 1,338 social workers in Seoul. The results showed that the differences in expectation and implementation levels were significant for both roles and ethical principles. The IPA analysis of roles indicates that human resource manager, administrator, workload manager, professional and social change agent were included in the area of incremental improvement. The IPA analysis of ethical principles shows that integration was included in the intensive effort area. And strengthening solidarity, promoitng social justice, ethical use of technology and social media, and enhancing social participation were included in the incremental improvement area. Role discrepancy and ethical principle discrepancy were negatively associated with professional identity. Expectation levels of role and ethical principle were positively associated with professional identity. Of the social workers in social service agencies, role discrepancy and ethical principle discrepancy were negatively associated with professional identity. Of the social workers in social service agencies, expectation levels of role and ethical principle were positively associated with professional identity. Of the social workers in local governments, ethical principle discrepancy was negatively associated with professional identity, although role discrepancy was not significantly associated with professional identity. Of the social workers in local governments, expectation level of ethical principle was positively associated with professional identity, although expectation level of role was not significantly associated with professional identity. Implications for enhancing professional identity of social workers are discussed.