部门主管与员工工作绩效相关的管理技能

Merry Jean Tiauzon, Gregorio Moyani Jr., Mylene Bautista, Guarin Maguate
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摘要

部门主管的管理技能对员工的工作绩效起着至关重要的作用。部门主管被期望具备管理者的良好素质,并需要有效和高效地处理问题的特殊技能,使管理者成功地完成任务。拥有高水平管理技能的部门主管也可能有高水平的自我价值和自尊,这可能会影响他们生活的各个方面,从人际关系到就业和工作表现。本研究调查了2020财年西内格罗州地方政府单位长期、正式、临时雇员部门主管的管理技能与员工工作绩效的关系。本研究的设计是采用问卷调查作为研究工具的描述性研究。本研究共涉及225名正式员工和临时员工。考虑的变量包括年龄、性别和最高受教育程度。调查结果表明,各部门主管的管理技能水平都处于很高的水平。根据员工的OPCRF,员工在2020财年的工作绩效水平被解释为非常满意。研究结果还显示,根据性别和最高教育程度分组和比较,部门主管的管理水平没有显著差异。然而,结果显示年龄变量差异显著。按年龄和最高受教育程度分组比较,员工的工作绩效水平有显著差异,而性别无显著差异。部门主管似乎是影响人们的最具操作性的工具,所以他们愿意和热情地努力实现部门的目标。部门主管设计激励系统,以鼓励员工最有效地工作,并吸引潜在的候选人晋升。
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Management Skills of Department Heads in Relation to Employees Work Performance
The management skills of department heads play a vital role in determining employees' work performance. Department heads are expected to possess good qualities of manager and to deal effectively and efficiently require special skills which make the manager successful in their task. The department heads with high levels of management skills are also likely to have high levels of self-worth and self-esteem, which can impact every area of their lives, from relationships to employment and work performance. The study investigated the management skills of department heads in relations to employees' work performance of permanent regular casual employees of Local Government Unit of Negros Occidental during the fiscal years 2020. The design of this research is a descriptive study using a questionnaire as the research instrument. A total of 225 permanent and casual employee were involved as respondents in this study. The variables considered were age, sex, and highest educational attainment. The findings showed that the department heads' level of management skills is all at a very high level. The employees' work performance level during the fiscal year 2020 was interpreted as very satisfactory based on their OPCRF. The findings also showed that there was no significant difference in the department heads' level of management when grouped and compared according to sex and highest educational attainment. However, results showed a significant difference in variables age. A significant difference in the employees’ level of work performance when grouped and compared according to age and highest educational attainment, while sex showed no significant difference.Department Heads seem to be the most operational tool in influencing people, so they strive willingly and enthusiastically towards the accomplishment of goals in the department. Department heads design motivation systems to encourage employees to perform most effectively and draw potential candidates for promotion.
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