蔬菜馆消费者健康知觉、满意度与行为意向之关系研究

Ai-Shih Yang
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引用次数: 0

摘要

本研究考察了蔬菜餐厅消费者健康知觉、顾客满意度和行为意向之间的关系。进行问卷调查,共收到281份。对数据进行多元回归分析。结果表明:(1)顾客健康感知中的“饮食控制”和“新口味”对满意度有显著影响;(2)顾客满意度对行为意向有正向影响。“饮食控制”,特别是考虑到它对客户满意度的各个方面的影响时,强调了与健康相关的因素在塑造客户体验和感知方面的重要性。我们建议未来的研究探索健康观念与食品和农业教育之间的关系,同时促进更健康和更可持续的生活方式。
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Examining the Relationships among Consumers' Health Perception, Satisfaction, and Behavioral Intentions in Vegetable Restaurants
The study examined the relationships among consumers' health perception, customer satisfaction, and behavioral intentions in vegetable restaurants. Questionnaire investigation was performed and 281 copies were received. The data was analyzed through multiple regression analysis. The result revealed that: (1) "Dietary Control" and "Novel Flavors" in customers’ health perception have significant impacts on satisfaction, and (2) customer satisfaction positively influence on behavioral intentions. "Dietary Control," especially when considering its impact on various aspects of customer satisfaction, underscores the significance of health-related factors in shaping customer experiences and perceptions. We recommend future research exploring the correlation between health perception and food and agricultural education, all while promoting healthier and more sustainable lifestyles.
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