揭示幽默的阴暗面:销售人员日常职场幽默对工作与家庭冲突的短暂溢出效应

Shaohui Lei, Leiqing Peng, Suyuan Wang
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引用次数: 0

摘要

销售人员使用幽默(SPHU)往往与积极的结果有关,但人们对其对销售人员的潜在负面影响知之甚少。本研究采用自我耗竭理论,通过经验取样法,利用 109 名销售人员 10 个工作日的数据,研究了每日 SPHU 对工作和家庭冲突的负面溢出效应。结果表明,日常 SPHU 通过增加日常自我耗竭与日常工作-家庭冲突呈正相关。此外,研究还探讨了日常主管发展反馈作为一种与情境相关的调节因素,可以缓解日常 SPHU 与自我耗竭之间的关系。通过详细阐述销售互动背景下日常 SPHU 外溢的中介和调节机制,本研究不仅支持从自我耗竭的角度来理解日常 SPHU 的阴暗面,还为组织抑制其负面影响提供了启示。
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Shedding light on the dark side of humor: The short-lived spillover effect of daily salesperson workplace humor usage on work–family conflict

Salesperson humor usage (SPHU) is often linked with positive outcomes, but little is known about its potential negative effects on salespeople. This study uses ego depletion theory to investigate the negative spillover effect of daily SPHU on work–family conflict via experience sampling method, using data from 109 salespeople over 10 workdays. Results show that daily SPHU is positively associated with daily work–family conflict through increased daily ego depletion. Moreover, the study examines daily supervisor developmental feedback as a context-relevant moderator that can alleviate the relationship between daily SPHU and ego depletion. By detailing the mediating and moderating mechanisms of daily SPHU spill-over in a sales interaction context, this study not only supports the perspective of ego depletion in understanding the dark sides of daily SPHU but also offers insights for organizations to inhibit its negative effects.

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来源期刊
CiteScore
13.70
自引率
5.60%
发文量
84
期刊介绍: "Applied Psychology: An International Review" is the esteemed official journal of the International Association of Applied Psychology (IAAP), a venerable organization established in 1920 that unites scholars and practitioners in the field of applied psychology. This peer-reviewed journal serves as a global platform for the scholarly exchange of research findings within the diverse domain of applied psychology. The journal embraces a wide array of topics within applied psychology, including organizational, cross-cultural, educational, health, counseling, environmental, traffic, and sport psychology. It particularly encourages submissions that enhance the understanding of psychological processes in various applied settings and studies that explore the impact of different national and cultural contexts on psychological phenomena.
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