The Influence Of Service Quality On Involvement, Responsiveness, Reliability, And Security On The Aceh Government SIGAP Website In 2022

The purpose study this to analyze the influence of Involvement, Responsiveness, Reliability, and Security on quality SIGAP website service with variable supporters namely E-Government. Research methods use method quantitative technique data collection with a spread questionnaire to Acehnese people. Sample study uses random sampling technique with election sample in the study this use technique or formula solving. Data analysis on research uses Partial Least Squares with SmartPLS.3.0 application. Research results from this show that the Involvement effect on quality service is influential positive and significant so the hypothesis is accepted. The effect of Responsiveness, Reliability, and, Security on quality service is not influential positive, or significant. Whereas the influence of quality service on E-Government has a very positive and significant effect so the hypothesis is accepted.