住院医师如何应对多学科团队中同行和督导的不确定性?从具有认识真实性的模拟中获得的启示。

IF 2.8 Q2 HEALTH CARE SCIENCES & SERVICES Advances in simulation (London, England) Pub Date : 2024-02-12 DOI:10.1186/s41077-024-00281-8
Sarah Blissett, Jamila Skinner, Harrison Banner, Sayra Cristancho, Taryn Taylor
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引用次数: 0

摘要

背景:住院医师在表达临床不确定性时很费力,在与患者或主管接触时,往往会对不确定性表现出消极的认知、行为和情绪反应。然而,不确定性耐受综合模型认为,个人对感知到的不确定性可能会有积极或消极的反应。情境特征,如与其他医疗专业人员的互动,会影响反应是积极的还是消极的。住院医师与住院医师同伴和主管人员互动的团队环境可能代表着不同的情境特征,从而对不确定性做出不同的反应。了解多学科团队中允许住院医师对感知到的不确定性做出积极反应的情境特征,可以为在其他情境中培养住院医师对不确定性做出积极反应的策略提供参考。我们探索了居民在模拟多学科团队情境中对感知到的不确定性的反应:方法: 我们采用了一种以模拟为先导的定性调查方法。来自心脏病学和妇产科的 14 名住院医师参与了涉及心脏病孕妇的模拟情景。我们通过刻意加入模糊性和复杂性来提示不确定性,从而实现认识上的逼真性。我们采用定向内容分析法对汇报环节的录音进行了分析:住院医师认识到不确定性是不可避免的,而对不确定性的积极回应对于团队活力和患者安全至关重要。虽然住院医师在向同伴表达不确定性时反应积极,但他们在向主管表达不确定性时主要反应消极。对上司的主要消极反应与上司的判断有关,并影响到他们所认为的可信度或独立性。尽管居民认识到向主管表达不确定性可以发现学习的机会并解决他们的不确定性,但消极反应盖过了积极反应。居民高度评价督导人员坦率表达自己的不确定性的情况:通过参与具有认识真实性的模拟,住院医师反思了他们在多学科团队中如何看待和应对不确定性。我们的研究结果强调了情境特征,尤其是同伴和主管,在调节对感知到的不确定性的反应方面所起的作用。在汇报环节中,围绕对不确定性的反应所进行的富有成效的讨论表明,对多学科模拟的进一步研究可以加深我们对不确定性如何表达的理解,并有可能被用作一种教学干预措施,以促进对不确定性的积极反应。
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How do residents respond to uncertainty with peers and supervisors in multidisciplinary teams? Insights from simulations with epistemic fidelity.

Background: Residents struggle to express clinical uncertainty, often exhibiting negative cognitive, behavioral, and emotional responses to uncertainty when engaging with patients or supervisors. However, the Integrative Model of Uncertainty Tolerance posits that individuals may have positive or negative responses to perceived uncertainty. Situational characteristics, such as interactions with other health professionals, can impact whether the response is positive or negative. The team context in which residents interact with resident peers and supervisors could represent varying situational characteristics that enable a spectrum of responses to uncertainty. Understanding the situational characteristics of multidisciplinary teams that allow residents to display positive responses to perceived uncertainty could inform strategies to foster positive responses to uncertainty in other contexts. We explored resident responses to perceived uncertainty in a simulated multidisciplinary team context.

Methods: A simulation-primed qualitative inquiry approach was used. Fourteen residents from Cardiology and Obstetrics and Gynecology participated in simulation scenarios involving pregnant patients with heart disease. We incorporated epistemic fidelity through the deliberate inclusion of ambiguity and complexity to prompt uncertainty. Audio recordings of debriefing sessions were analyzed using directed content analysis.

Results: Residents recognized that uncertainty is unavoidable, and positive responses to uncertainty are crucial to team dynamics and patient safety. While residents had positive responses to expressing uncertainty to peers, they had predominantly negative responses to expressing uncertainty to supervisors. Predominant negative response to supervisors related to judgement from supervisors, and impacts on perceived trustworthiness or independence. Although residents recognized expressing uncertainty to a supervisor could identify opportunities for learning and resolve their uncertainty, the negative responses overshadowed the positive responses. Residents highly valued instances in which supervisors were forthcoming about their own uncertainty.

Conclusions: Through participation in simulations with epistemic fidelity, residents reflected on how they perceive and respond to uncertainty in multidisciplinary teams. Our findings emphasize the role of situational characteristics, particularly peers and supervisors, in moderating responses to perceived uncertainty. The productive discussions around responses to uncertainty in debriefing sessions suggest further studies of multidisciplinary simulations could enhance our understanding of how uncertainty is expressed, and potentially be used as an instructional intervention to promote positive responses to uncertainty.

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